In today’s competitive market, organizations must do all they can to sustain or increase the efficiency of their operations to stay ahead of the game. One way of doing so is the implementation of business process improvement (BPI).
There is no single way of defining or describing the steps involved in BPI; it depends on the organization how they plan on employing it. No matter the methodology used, BPI has the following basic goals.
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The first is objective is to reduce the overall completion time of business or office processes. There are various means of doing so, such as identifying and eliminating useless or non-value-adding steps or utilizing the latest technology.
Another goal is to improve output quality. The thrust is to deliver better products or services without having to increase the inputs or resources. This can be achieved by determining the root causes of defects, errors, or frictions in the processes, and subsequently getting rid of them.
The third goal is to find out wasteful processes and cut them out of the workflow, resulting in increased productivity and maximization of resources. This not only allows organizations to meet customer requirements but also organizational requirements.
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Recently, BPI experts have also made conscious efforts to meet regulatory compliance because it serves as an opportunity to improve processes.
Michigan-based Peter Howe founded the Howe Office Administration, Inc. to help underperforming businesses and organizations through improvement of office administration. Visit this website for similar articles.
